We want you to love your GoodCook® products as much as we do. That’s why we guarantee they’re made to last—free from defects in materials and workmanship. Your satisfaction matters most. If you ever have an issue, reach out—we’re here to help and keep you cooking with confidence.
Please don't hesitate to contact Consumer Relations at warranty@goodcook.com or 800-421-6290 if you have any questions.
What’s Covered: If your tool or gadget has a manufacturing defect under normal, everyday use at home, we’ll provide a one-time replacement with the same product—or, if unavailable, a similar product of equal value—backed by our 100% Satisfaction Guarantee.
What's Not Covered:
Life happens, and some things are outside of our control. Damage from misuse, accidents, overheating, or not following care instructions isn’t covered. Normal wear and tear—like scratches, stains, or discoloration—also isn’t part of the warranty.
What's Covered:
Your GoodCook® food storage is built to last and backed by our 100% Satisfaction Guarantee. If it has a manufacturing defect under normal, everyday use at home within one year of purchase, we’ll make it right. We’ll provide a one-time replacement for the same product—or, if unavailable, a similar product of equal value—just show us your proof of purchase.
What’s Not Covered: Some things are beyond our control. Damage from misuse, accidents, neglect, natural disasters, or not following care instructions isn’t covered. Normal wear and tear—like scratches, stains, discoloration, or warping—also isn't part of the warranty.
What's Covered:
Your GoodCook® cutting board is built to last and backed by our 100% Satisfaction Guarantee. If it has a manufacturing defect under normal, everyday use at home within two years of purchase, we’ll make it right. We’ll provide a one-time replacement for the same product—or, if unavailable, a similar product of equal value—just show us your proof of purchase.
What’s Not Covered: Life happens, and some things are outside our control. Damage from misuse, accidents, neglect, exposure to extreme temperatures/humidity, natural disasters, or not following care instructions isn’t covered. Normal wear and tear—like scratches, stains, knife marks, blemishes, discoloration, or warping caused by improper care/maintenance—also isn’t part of the warranty. Natural variations in wood grain and color are expected and do not qualify as defects or reasons for return.
What's Covered:
Your GoodCook® cutlery is built to last and backed by our 100% Satisfaction Guarantee. If it has a manufacturing defect under normal, everyday use at home within three years of purchase, we’ll make it right. We’ll provide a one-time replacement for the same product—or, if unavailable, a similar product of equal value—just show us your proof of purchase.
What’s Not Covered: Some things are beyond our control. Damage from misuse, accidents, neglect, natural disasters, or not following care instructions isn’t covered. Normal wear and tear—like scratches, stains, discoloration, or warping—also isn’t part of the warranty. And please avoid scouring pads, steel wool, or harsh cleaners; they can cause damage that voids coverage.
What’s Covered: Your GoodCook® cookware is built to last and backed by our 100% Satisfaction Guarantee. If it has a manufacturing defect under normal, everyday use at home within three years of purchase, we’ll make it right. We’ll provide a one-time replacement for the same product—or, if unavailable, a similar product of equal value—just show us your proof of purchase.
What’s Not Covered: Some things are beyond our control. Damage from misuse, accidents, overheating, neglect, natural disasters, or not following care instructions isn’t covered. Normal wear and tear—like scratches, stains, discoloration, or warping—also isn’t part of the warranty. And please avoid scouring pads, steel wool, bleach, or harsh cleaners; they can cause damage that voids coverage.
What’s Covered: Your GoodCook® stoneware bakeware is built to last and backed by our 100% Satisfaction Guarantee. If it has a manufacturing defect under normal, everyday use at home within one year of purchase, we’ll make it right. We’ll provide a one-time replacement for the same product—or, if unavailable, a similar product of equal value—just show us your proof of purchase.
What’s Not Covered: Life happens, and some things are outside our control. Damage from misuse, accidents, overheating, neglect, natural disasters, or not following care instructions isn’t covered. Normal wear and tear—like scratches, stains or discoloration—also isn’t part of the warranty. And please skip scouring pads, steel wool, bleach, or harsh cleaners; they can cause damage that voids coverage.
What’s Covered: Your GoodCook® nonstick bakeware is built to last and backed by our 100% Satisfaction Guarantee. If it has a manufacturing defect under normal, everyday use at home within five years of purchase, we’ll make it right. We’ll provide a one-time replacement for the same product—or, if unavailable, a similar product of equal value—just show us your proof of purchase.
What’s Not Covered: Life happens, and some things are outside our control. Damage from misuse, accidents, overheating, neglect, natural disasters, or not following care instructions isn’t covered. Normal wear and tear—like scratches, stains, discoloration, or warping—also isn’t part of the warranty. And please skip scouring pads, steel wool, bleach, or harsh cleaners; they can cause damage that voids coverage.
What’s Covered: Your GoodCook® premium nonstick bakeware is built to last and backed by our 100% Satisfaction Guarantee. If it has a manufacturing defect under normal, everyday use at home within ten years of purchase, we’ll make it right. We’ll provide a one-time replacement for the same product—or, if unavailable, a similar product of equal value—just show us your proof of purchase.
What’s Not Covered: Some things are beyond our control. Damage from misuse, accidents, overheating, neglect, natural disasters, or not following care instructions isn’t covered. Normal wear and tear—like scratches, stains, discoloration, or warping—also isn’t part of the warranty. And please avoid scouring pads, steel wool, bleach, or harsh cleaners; they can cause damage that voids coverage.
GoodCook® can’t cover incidental or consequential damages, and any implied warranties (like merchantability or fitness for purpose) last only as long as the warranty is mentioned above, by product category—unless the law says otherwise. Your rights may vary depending on where you live.
Acceptable Proofs of Purchase:
Need help? We’re here for you
Contact Consumer Relations at warranty@goodcook.com or 800-421-6290 for warranty support and specific product care & use information.
To contact us by mail:
Bradshaw Home
Attn: Consumer Relations
10760 4th Street, Suite 100
Rancho Cucamonga, CA 91730
Bradshaw Home reserves the right to change or modify the satisfaction guarantees and warranties set forth herein at any time without prior written notice